BA 511 - Operational Decision Making

Credits: 3

An operations strategy refers to a set of operational decisions that an enterprise makes to achieve a long-term competitive advantage. The operations strategy supports the overall organizational strategy by ensuring the physical assets and organizational resources, including technology, personnel, facilities, processes, logistics and other related capital, are aligned with the direction set out in the organizational strategy. Achieving the operations strategy is primarily accomplished by maximizing the effectiveness of production and support elements, minimizing costs, and delivering value, both within the firm and across the network of suppliers and customers. Admission to the EOU graduate school and MBA/MHA program are required.